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Not understanding the negative comments - I have gone to many high end specialist all over the USA for family members so am keen to have answers. I was very worried with the symptoms I... read moreNot understanding the negative comments - I have gone to many high end specialist all over the USA for family members so am keen to have answers. I was very worried with the symptoms I had. They got me in SAME day. 5 min wait, great tech before doc. Dr. Cool was confident and explained things to make sense. Back in a month for follow up. Glad I found them!! Highly recommend read less
Jennifer W.
I had a great experience! They were able to fit me in because of a cancellation. I got back quickly once checked in by the friendly receptionist staff. Logan was sweet and patient while assessing... read moreI had a great experience! They were able to fit me in because of a cancellation. I got back quickly once checked in by the friendly receptionist staff. Logan was sweet and patient while assessing my vision. Dr. Schaubach and her assistant were polite and professional. I was even able to take my printed prescription with me. Thanks all! :) read less
Lexi L.
The Botetourt office is nice and the doctors are professional . The problem seems to be they overbook . The last couple times I’ve been there , I’ve had to wait a long time .... read moreThe Botetourt office is nice and the doctors are professional . The problem seems to be they overbook . The last couple times I’ve been there , I’ve had to wait a long time . I understand patient issues arise but my time is valuable . They should build in some openings to account for issues . read less
donna c.
Great place Great doctor But it takes it very very long time To get your glasses So far I've been waiting a month And haven't got my glasses yet Hopefully I... read moreGreat place Great doctor But it takes it very very long time To get your glasses So far I've been waiting a month And haven't got my glasses yet Hopefully I hear something about it this week... read less
matthew c.
The times I had to call with a problem. I was given an appointment for the problem that day or early the following day. Professional and personal staff that explain the process and test. I... read moreThe times I had to call with a problem. I was given an appointment for the problem that day or early the following day. Professional and personal staff that explain the process and test. I appreciate the friendly and professional attention i receive . read less
Randy M.
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