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I had a great experience! They were able to fit me in because of a cancellation. I got back quickly once checked in by the friendly receptionist staff. Logan was sweet and patient while assessing... read moreI had a great experience! They were able to fit me in because of a cancellation. I got back quickly once checked in by the friendly receptionist staff. Logan was sweet and patient while assessing my vision. Dr. Schaubach and her assistant were polite and professional. I was even able to take my printed prescription with me. Thanks all! :) read less
Lexi L.
The Botetourt office is nice and the doctors are professional . The problem seems to be they overbook . The last couple times I’ve been there , I’ve had to wait a long time .... read moreThe Botetourt office is nice and the doctors are professional . The problem seems to be they overbook . The last couple times I’ve been there , I’ve had to wait a long time . I understand patient issues arise but my time is valuable . They should build in some openings to account for issues . read less
donna c.
Great place Great doctor But it takes it very very long time To get your glasses So far I've been waiting a month And haven't got my glasses yet Hopefully I... read moreGreat place Great doctor But it takes it very very long time To get your glasses So far I've been waiting a month And haven't got my glasses yet Hopefully I hear something about it this week... read less
matthew c.
The times I had to call with a problem. I was given an appointment for the problem that day or early the following day. Professional and personal staff that explain the process and test. I... read moreThe times I had to call with a problem. I was given an appointment for the problem that day or early the following day. Professional and personal staff that explain the process and test. I appreciate the friendly and professional attention i receive . read less
Randy M.
This group is just awesome! The level of customer care especially from the gals at the Electric Rd office is off the charts. They are kind, responsive and thorough. My first eye exam with Dr.... read moreThis group is just awesome! The level of customer care especially from the gals at the Electric Rd office is off the charts. They are kind, responsive and thorough. My first eye exam with Dr. Driscoll was like none I have had in Roanoke or Salem. She goes the extra mile and she listens. I am very happy I am in her care now. This group is not out to just sell you glasses or get you a surgery, they really CARE about their patients eyes. I wish they could teach Carilion a lesson or two in human kindness! I was referred here by several very happy people and I thought it only fair I pass if forward. read less
Beach B.
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